The PUC encourages consumers without utility service to know their rights and responsibilities. Consumers should obtain information about programs available to help them restore and maintain utility service. Consumers with a seriously ill resident in the household or a protection from abuse order may have additional options for service restoration.
Consumers should call their utility first to make arrangements to pay their bill. If they are unable to reach an agreement with the utility, the PUC may be able to provide assistance.
The PUC can be reached toll-free at 1-800-692-7380.